Terms of Service

TERMS & CONDITIONS

By placing an order it is implied that you accept our terms and conditions as listed below:

PRICING:

We reserve the right, without prior notice, to discontinue products or change specifications and prices on products. Prices always refer to one unit and packaging is always included in our price; however if the customer requires specific packaging, they will be charged accordingly; please contact KU CASA for additional information.

ACCOUNTS & ORDER TERMS:

Orders will require a 100% payment with the order prior to DELIVERY to the customers.  All pieces are the property of KU CASA until payment in full is received. KU CASA reserves the right to defer the dispatch date until the balance payment of the whole order is received.

LEAD TIMES:

Lead time is between 12 to 14 weeks. We reserve the right, without prior notice, to change this lead time. Orders may be expedited for an additional fee, for more information contact KU CASA. For pieces with custom specifications or orders of large quantities we reserve the right to agree with the customer on a time of delivery.

CONTRACT/HOSPITALITY ORDERS:

KU CASA has the ability to customize existing products or new products to meet contract specifications. These orders will necessitate special pricing based on quantity and features. Please contact KU CASA to receive quotes on items that apply to your project.

PRODUCT STANDARDS:

Each KU CASA design is hand crafted. While every effort is made to maintain uniformity, slight variations may occur.

As the materials chosen for each KU CASA piece are naturally occurring there will be natural variations, every effort is made to ensure a level of consistency between each piece.

We use European tracks and hinges for all our products.

TERMS ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT PRIOR NOTICE